Frequently Asked Questions

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We’re keeping our prices as low as we can for both the arcade and escape rooms. It’s cheaper to come in a group, so rally the troops and come on down to Tancred Street for an experience you won’t soon forget!

1 to 3 headsets costs $42 per headset per hour

4+ headsets costs $35 per headset per hour

We have lots of seating and screens so that everyone in your group can see what’s going on, so you don’t necessarily need a headset for everyone. If you’re just after a quick go to see what all the fuss is about, a single headset costs $30 for 30 minutes.

Our prices are per headset, per half hour or hour, regardless of age (we don’t have any pricing as such for children).

Our pricing does change for School Holidays, and discounts are available for groups and parties . We also have a full venue price (where you hire all of the heaedstses and simulators) which is ideal for Birthday parties, team building, or work functions.

If you require any assistance in working out what pricing is best for you and your group, please don’t hesitate to give us a call, or stop on in to the arcade during our opening ours and one of our friendly staff will be only too happy to assist you.

During the school Holidays our pricing changes to
  • $35 pp an hour for 1 to 3 headsets
  • $30 pp an hour for 4+ headsets
Pricing only available during the school Holidays, and advanced bookings are required. Customers are unable to redeem any loyalty discounts during this time.

Virtual and Retro offers a diverse range of VR experiences, including over 50 games  which you can select from within the VR environment. We also have a selection of virtual escape rooms and multiplayer games that our staff can set up for you.

Virtual and Retro is located at 30 Tancred Street, Ashburton, right in the heart of the town.

Virtual and Retro is open from 3pm to 7pm on Thursdays and Fridays, 10am to 7pm on Saturdays, and 11:30am to 6pm on Sundays. The arcade is closed from Monday to Wednesday.

Yes, Virtual and Retro is an ideal place for group events, parties, and challenges. They offer special deals for group bookings, ensuring an immersive and entertaining experience for everyone.

Virtual and Retro stands out with its diverse range of VR scenarios, ensuring there’s something for everyone, from historical adventures to futuristic challenges.

For our standard VR offering we have an environment where you can choose to play as many (or as few) of the games and experiences we have to offer, and this is controlled by you in the headset. However for the escape rooms and some of the Arena Games we have to select the game for you (and once its starts we cant change it to another Escape room or Arena game).

Yes, absolutely we do gift vouchers in any denomination. For Gift Vouchers, please don’t hesitate to give us a call, or stop on in to the arcade during our opening ours and one of our friendly staff will be only too happy to assist you.

Yes, we accept credits cards and have PayWave available.

Yes you can, but we cant always guarantee you a space, particularly if you are a group or family , as sometimes (especially school Holiday periods, we get really busy).

Booking is best so we can make sure you are not hurried (this is especially important for the Escape rooms).

For Parties and social events yes, but we do keep the food and drink away from the headsets and computers. For normal casual bookings we prefer you dont eat in the arcade, we do have a range of drinks available for purchase.

We have a number of games where you can play together, some of the ones we recommend are

  • Beat Saber
  • World of Diving
  • Gorilla Tag – but this is an online environment so more than just the local people
  • Quivr
  • Loco Dojo
  • The Last Day defence
  • Smashpoint
  • Arena
  • Arizona Sunshine
  • Crisis Vrigade

Plus we have Escape Room experiences which are all multiplayer (from 2 to 8 players) – depending on the Escape room chosen.

Our Escape rooms can cater from 1 player up to 8 players (we recommend either 2, or 4 player as these can be played together in a single space), but we can cater for a larger number (but people will be spread out, and can hear and talk to one another via the headsets). We also have single player escape rooms.

Yes, at Virtual and Retro we have a number of escape rooms that can be played by a single person

  • Alice
  • Chernobyl
  • Survival
  • Sanctum
  • House of Fear
  • House of Fear : Cursed Souls
  • Christmas

If you like Zombies, and Ghosts and creepy monsters we sure do, we recommend (depending on age) our Escape rooms

  • House of Fear – an escape room
  • House of fear : Cursed Souls – an escape room
  • Sanctum – an escape room

Or if you want to explore, or shoot the Zombies / Monsters

  • Arizona Sunshine
  • Five highest at Freddy’s : Help Wanted
  • Zombie Riot
  • Reckies Fragments

We recommend everyone starts with an experience as it helps to show the beauty of Virtual Reality

Our favourites are

  • TheBlu. – an awesome underwater experience, where you are part of the action (but dont have to do anything)
  • Earthlight : Spacewalk – Explore the international Space Station like an astronaut
  • Mona Lisa : Beyond the Glass – see behind the painting and its history
  • Everest VR – Climb Mt Everest and learn a little about the area and the mountain.
  • Google Earth VR – Explore the world in VR

But there are others available, (and we are adding more all the time) so please feel free to contact us to understand all of the experiences we offer.

We do hire new staff from time to time, if you’re interested please feel free to chat to one of our staff in the arcade.

In the arcade we use HTC Vive Pro and Vive Pro 2 Headsets, along with HP Reverb 2 Headsets for the Simulators and Meta Quests for the Herozone free Roam space. We are currently evaluating both Pico and HTC Vive XR Elite headsets.

We have HP Reverb 2, HTC Vive Cosmos headsets available for rental.

Yes if you are playing a shooting game we have gun mounts  for the Vive controllers  as well as sensors which we can add to the game (if you want to try it for $5 extra). We can also upgrade the handsets to Valve Index controllers (these are widely regarded as being the best controllers in the market today).

We recommend children should be at least 8 years old, (but we have had younger children who have coped well in VR). However,  one of the biggest issues are head size and hand size. We often find that physically smaller children cant easily get the headset to fit, or that they cant grip the controllers as well. If you have any concerns, we are more than happy for you to come into the arcade and see if the Vr headsets and controllers fit and can be operated by your children comfortably.

Yes, absolutely, building access is easy, and the layout supports wheel chairs and people on crutches easily.


Come check us out, we know you will have a great time!

Un lieu de divertissement que je recommande. L'expérience d'escape game en VR est à essayer. Prix raisonnables pour le temps passé et le suivi du game master. Les sensations sont incroyables, fun garanti !
Hazel Willis
Hazel Willis
So good. Been a few times and we did the VR escape rooms. I took the kids this time and the staff member was so helpful! Highly recommend.
Kim King
Kim King
We did a virtual experience for the 1st time and had so much fun. The staff were very patient with us while we learnt and I would recommend this place to anyone looking for something different to do.
Sheree MacKenzie
Sheree MacKenzie
So much fun! Staff are very friendly and helpful.
Teina Ellis
Teina Ellis
Bought my son in for his birthday, he and his friends absolutely loved it. Highlight of our day. Nathan was so friendly and most helpful, definitely made our experience as fantastic as it was. If you enjoy games of any kind, I'd say definitely give this a go. I can't wait to go myself, without the kids. 😁
Jim Emmett
Jim Emmett
Took by son and his mates for his birthday last night! They loved it, can’t stop talking about it! As an adult I was so impressed by the realism and the full body experience, such a fun and unique experience!
Jane Doig
Jane Doig
The kids absolutely loved there first time experience here! Great family activity! Highly recommend!
Your Mothers Face
Your Mothers Face
Incredible, Nathan and the team are so lovely and kind, always a good laugh and helpful. Ideal for holiday activities, after school fun, birthdays or even adults just having some time out! Love it here! ☺️

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